Get to know us
Passion and commitment in transforming the mental health of the Hispanic and English-speaking community.
In 2015, driven by Arturo Ojeda’s passion for making a difference in Spanish- and English-speaking mental health, Bienstar Counseling Services was founded.
After working in different agencies, he noticed the lack of bilingual therapists, resulting in long waiting lists.
Our Therapists
We have a team of professional therapists committed to providing you with the help you need.
Susana Cortes
LPC
(LICENSED PROFESSIONAL COUNSELOR)
Hello, I am from Mexico City where I graduated as a psychologist in 1985. I have lived in Texas for 22 years. I obtained a master’s degree in counseling and development in 2004 from Texas Woman University. I have twenty-five years of experience and a passion for my work. I offer personalized intervention to children, adolescents and adults who have emotional and/or behavioral problems. With professional help these problems can cease their power and with it have a happy and productive life.
Linesse Vega
Psychiatrist Doctor for kids, adolescents, and adults.
Hello, my name is Dr. Linesse Vega. I am a psychiatrist certified by the American Board of Adult Psychiatry and Neurology child, adolescent, and adult psychiatrist. I completed my residency in adult psychiatry at John Peter Smith Forth Worth, Texas. I specialize in child and adolescent psychiatry at UTSW in Dallas, Texas. I perform evaluations, diagnosis, and pharmacological treatment of mental health disorders in children, adolescents, and adults. I have experience in mood disorders, anxiety disorders, bipolar disorder, ADHD, developmental and behavioral disorders.
John Wheeler
Chief of Operations
Greetings! I’m John Wheeler, originally from Plano, Texas. I earned my Bachelor of Business Administration from the University of North Texas in 2014. My diverse professional journey includes roles as a special education teacher and an IT Project Manager.
In my experience as a special education teacher, I collaborated with students in grades 4 – 12, focusing on academic, social, and post-high school transition goals. Transitioning to the IT realm, I successfully managed large-scale enterprise projects at the intersection of information technology and business operations.
Currently at Bienstar Counseling, I’m thrilled to merge my passion for mental health with organizational growth. I’m committed to contributing to the organization’s future success while fostering personal and professional growth for all involved.
Yaileen Arroyo
Receptionist
My name is Yaileen, and I am a receptionist at Bienstar Counseling Services. My job is to welcome you to the clinic, answer your calls to assist with scheduling your appointments, and provide information about our clinic and services. I will be happy to help you with anything you need.
Edwin Gonzalez
Licensed Professional Counselor – Associate, Supervised by Diana Ham
Edwin is a Licensed Professional Counselor Associate (LPC-A) currently working toward full licensure under the supervision of Diana Ham. He earned his Master’s degree in Clinical Mental Health Counseling from Texas A&M University–Commerce, Class of 2024. With a passion for helping others that began in 2020, Edwin has developed a strong foundation in the counseling field through 1.5 years of practicum and internship at the Irving Family Advocacy Center.
He brings experience working across a wide range of age groups, including children, teens, and adults, and has worked in elementary, middle, and high school settings. Edwin’s clinical approach draws from multiple evidence-based modalities, including Play Therapy, Cognitive Behavioral Therapy (CBT), Reality Therapy, and Person-Centered Therapy.
In addition to individual counseling, Edwin has led group therapy sessions, notably facilitating a trauma group and a parents group, each spanning three months. He is dedicated to creating a safe, empathetic environment where clients can grow and heal.
Edwin lives by the motto: “Everything is going to be okay with time,” a reflection of his belief in resilience and the power of therapeutic support through life’s challenges.
Gibranna Munoz
LMSW
I’m Gibranna Muñoz, a Licensed Master Social Worker (LMSW) passionate about supporting individuals in their journey toward personal growth and emotional well-being. I earned my Master’s degree from the University of Texas at Arlington, with a concentration in mental health and substance abuse. Throughout my professional experience, I have had the opportunity to work with adults facing various emotional, behavioral, and relational challenges. My commitment is to provide a safe, empathetic, and nonjudgmental space where each person can feel heard and understood.
Jessica Skinner
LCSW
Hi, my name is Jessica Skinner. I am a licensed clinical social worker. I graduated from the University of California at Berkeley in 2004 with a bachelor’s degree in social welfare and then graduated in 2006 from Columbia University in New York City with my master’s degree in social work. I specialize in providing services for children and adolescents. I have been a licensed social worker in Texas since 2006 and have worked as a psychotherapist for the Dallas Independent School District since 2008. My preferred modality is cognitive behavioral therapy and solution-focused therapy. I have worked with various diagnoses including ADHD, anxiety, and depression, to name a few.
Claudia Munoz
QMHP
(QUALIFIED MENTAL HEALTH PROFESSIONAL)
I am Claudia, I worked for more than 17 years in Santiago de Chile, my country of origin, in the social area, interventions with people, groups with psychosocial risk, and in education as a kindergarten teacher. I moved to Dallas and I graduated from Liberty University of Virginia with a bachelor’s in psychology in 2017. I provide mental health services in Spanish to children, adolescents, couples, and adults. I work in the clinical area treating problems such as depression, anxiety, anger management, among others. My main goal is to evaluate, understand, and alleviate the difficulties related to the patient’s state of discomfort and suffering, guiding them to achieve their wellbeing in all areas of their life.
Jennifer García
Receptionist
Hi my name is Jennifer, I am a receptionist at Bienstar, my job is to provide information and assistance to new and existing patients in the most friendly way possible. I am in charge of securely and confidentially processing documents and personal information of each patient and I am responsible for managing schedule of patients and therapists. If you need to schedule an appointment I will be more than happy to help you.
Elane Townsend
Licensed Professional Counselor Associate – Supervised by Michelle Melton
Hello, my name is Elane, a bilingual Licensed Professional Counselor Associate, I am passionate about helping others become the best person that they can be. I graduated in 2023 from Lamar University in which I obtained my master’s degree in Counseling and Development-Marriage Couple & Family Counseling. My counseling experience includes working with children, adolescents and adults in a variety of settings. My therapeutic styles consist of cognitive behavioral therapy (CBT), solution focused techniques and at times eclectic to meet the needs of my clients. I work with individuals to address various life challenges, such as trauma, life transitions, mood and behavioral disorders. On my free time I love to spend time with my family and pets.
Denise Pina
Administrative Assistant
Hello, I’m Denise, and I work as the administrative assistant at Bienstar Counseling. I oversee a number of tasks and projects that are assigned to me for the clinic. I’m a psychology associate’s degree candidate at DCCD right now. In order to advance my understanding of mental health and earn a bachelor’s degree in psychology, I intend to transfer to Texas Women’s University. I’m committed to helping the clinic thrive in the future and to advancing my psychology degree, particularly to work with teenagers and support their wellbeing. I’m determined to help Bienstar by carrying out the various administrative tasks that have been delegated to me in order to make Bienstar Counseling services run more smoothly.
Arturo Ojeda
LPC
(LICENSED PROFESSIONAL COUNSELOR)
Hi, I am Arturo Ojeda, I am from Mexico City, I have lived in England, but have made Texas my home for many years. I graduated from Texas Woman University with a master’s degree in License Professional Counselor in 2009. I have a genuine interest in helping my clients in their emotional growth by providing them with mental health services in Spanish and English to children, adolescents, families, couples, and adults. I have worked with children and adolescents for 11 years, and with adults, couples, and families for 13 years. The therapy I use is called Cognitive-Behavioral, to treat different mental problems such as anxiety, depression, anger management, hyperactivity / attention problems, grief, among others’ problems.
Michaelle Luce
QMHP
(QUALIFIED MENTAL HEALTH PROFESSIONAL)
Hello, I am Michaelle, I graduated in 2009 from Amberton University with a master’s degree in License Professional Counselor. I have about 10 years of experience. I am passionate about helping children, adolescents, and adults in finding healthy coping skills to reduce any symptoms of depression, anxiety, ADHD, and bipolar disorder. My therapeutic style is centered more on Cognitive Behavioral Therapy (CBT). I provide an environment that is safe for clients to be able to explore their thoughts, feelings, and behaviors. By being able to provide these practices you will be able to handle challenges that may arise in your life.
Heidy Hernandez
QMHP
Hi, my name is Heidy, and I am a qualified mental health professional with Bienstar Counseling Services. I have a master’s degree from the University of Texas at Arlington in social work with a concentration in health and am currently working on becoming licensed at the master’s level. I am passionate about mental health and helping clients navigate and understand their individual diagnosis. My previous experience includes providing strengths-based training utilizing an evidence-based curriculum that helps develop and build skills for children, adolescents, and adults to help them manage mental illnesses. I am dedicated to creating safe spaces for all, advocating for client needs, and practicing cultural humility.
Cynthia Jasso
Licensed Master Social Worker (LMSW)
Hello, my name is Cynthia. I am a bilingual Licensed Master Social Worker (LMSW) dedicated to supporting individuals and families through building meaningful, authentic connections that foster healing and growth. I earned my Master’s degree in Social Work from the University of Texas at Arlington, with a concentration in mental health and substance misuse. My professional experience includes working in community case management, women’s advocacy, and outpatient therapy services, where I have had the privilege to serve diverse populations through an equity-informed perspective. My approach is grounded in warmth, respect, and cultural humility. I strive to meet each person where they are and help them recognize and build on their strengths in a safe, compassionate, and inclusive space. My therapeutic style integrates Cognitive Behavioral, Solution-Focused, and Person-Centered Therapy to create a collaborative and supportive environment where people feel seen, heard, and empowered to make purposeful change that contribute to their mental well-being.
Erick Willars
PMHNP-BC
Hello there! I’m a psychiatric nurse practitioner, here to support you on your mental health journey with compassion and care. I specialize in treating anxiety, depression, trauma, and ADHD, using personalized and evidence-based approaches. My goal is to create a space where you feel truly heard and understood, working together to find the tools and treatments that work best for you. Let’s take this journey together, one step at a time.
Approach to providing care:
I believe each person’s mental health journey is unique, so I work closely with clients to create treatment plans tailored to their specific needs and goals. I combine evidence-based practices with medication management when appropriate, always focusing on a holistic view of well-being. My style is supportive and empathetic, encouraging clients to take things at their own pace while we work toward sustainable, positive change together.
What can client expect on first session:
In our sessions, clients can expect to feel heard, understood, and supported. My goal is to help you gain insight into your mental health, build coping skills, and feel empowered to manage challenges more confidently. Whether you’re here to explore new ways to manage stress, improve mood, or work through past trauma, I’m here to help you feel stronger, resilient, and more in control of your life.
Visit us
8111 Lyndon B Johnson Fwy Suite 100 Dallas, TX 75251
Monday – Friday 9:00 a.m. – 6:00 p.m.
Make an appointment.
Write to us
Visit us
8111 Lyndon B Johnson Fwy Suite 100 Dallas, TX 75251
Monday – Friday 9:00 a.m. – 6:00 p.m.